Course Overview

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This course will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).

Learning Objectives

  • Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions

  • Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.

  • Make performance appraisals a cooperative process.

  • Maintain healthy employee relations

  • Write job specifications and identify core competencies

  • Understand compensation and benefits.

Course curriculum

  • 1

    Module 1

    • Welcome
    • Top 10 Frequently asked Questions
    • Meet your classmates
    • Student Walk through
    • Lesson 1 - What is Self-Leadership?
    • Lesson 2 - Knowing What You Do
    • Lesson 3 - Creating a Motivational Climate
    • Lesson 4 - Defining Human Resources
    • Lesson 5 - Case Study
    • Lesson 6 - Performing a Skills Inventory
    • Quiz
  • 2

    Module 2

    • Thought for the day
    • Lesson 1 - Forecasting Techniques
    • Lesson 2 - Job Analysis
    • Lesson 3 -Identifying Job Competencies
    • Lesson 4 - Job Descriptions
    • Quiz
  • 3

    Module 3

    • Thought for the day
    • Lesson 1 - Do You Really Need to Hire?
    • Lesson 2 - Finding Candidates
    • Lesson 3 - Advertising Guidelines
    • Lesson 4 - Screening Resumes
    • Quiz
  • 4

    Module 4

    • Thought for the day
    • Lesson 1 - Preparing for the Interview
    • Lesson 2 - Conducting the Interview
    • Lesson 3 - Basics of Behavioral Interviewing
    • Lesson 4 - Asking Questions
    • Quiz
  • 5

    Module 5

    • Thought for the day
    • Lesson 1 - Sample Behavioral Description Interview Questions
    • Lesson 2 - The Critical Incident Technique
    • Lesson 3 - Employee Orientation and Onboarding
    • Lesson 4 - Planning Training
    • Quiz
  • 6

    Module 6

    • Thought for the day
    • Lesson 1 - Working With External Providers
    • Lesson 2 - Performance Reviews
    • Lesson 3 - Dissecting a Performance Review
    • Quiz
  • 7

    Module 7

    • Thought for the day
    • Lesson 1 - Attendance Management
    • Lesson 2 - Managing a Diverse Workforce
    • Lesson 3 - Privacy Issues
    • Quiz
  • 8

    Module 8

    • Thought for the day
    • Lesson 1 - Compensation and Benefits
    • Lesson 2 - Managing Disciplinary Issues
    • Lesson 3 - Terminating Employees
    • Lesson 4 - Exit Interviews
    • Quiz
    • How to pitch for that job you want in 30 seconds
  • 9

    Final Quiz

    • Final Quiz
    • Finish what you start
    • Next Step