Course Overview

In this course you will learn about the importance of effective communication, formal and informal communication, verbal and non-verbal communication, barriers to effective communication, types of written communication, how to communicate effectively using visual and language skills and much more.

What you will learn

The importance of proper language usage is essential in the business world. This course will lay the foundation to a better career!

  • Good general knowledge and understanding of the use of English in business

  • Communicate effectively using visual and language skills

  • Write professional business documents

Recommeded for

  • Anyone interested in improving their business communication

  • Office Administrators and Assistants

  • Entrepreneurs or start up business owners

  • Business Owners and General Managers

Course curriculum

  • 1

    Welcome to the course!

    • Student Walk Through
    • Before we begin.....
  • 2

    Module 1

    • Lesson 1 - The Importance of Effective Communication
    • Lesson 2 - Categories of communication
    • Lesson 3 - Formal and Informal Communication
    • Lesson 4 - Verbal and non-verbal communication
    • Quiz
  • 3

    Module 2

    • Lesson 1 - Listening skills
    • Lesson 2 - Barriers to effective communication
    • Lesson 3 - Organising your ideas
    • Lesson 4 - The Importance of effective written communication in English
    • Quiz
  • 4

    Module 3

    • Lesson 1 - Written Communication can also be direct or indirect
    • Lesson 2 - Using simple, concise and correct English
    • Lesson 3 - Effective Headings
    • Quiz
  • 5

    Module 4

    • Lesson 1 - Simple, uncluttered layout
    • Lesson 2 - Extracting and summarising key information
    • Lesson 3 - Editing written material
    • Quiz
  • 6

    Module 5

    • Lesson 1 - The Fax
    • Lesson 2 - The Memo
    • Lesson 3 - E - Mails (Electronic mail)
    • Quiz
  • 7

    Module 6

    • Lesson 1 - Forms and questionnaires
    • Lesson 2 – Reports
    • Lesson 3 - Power Point Slides
    • Quiz
  • 8

    Module 7

    • Lesson 1 – Meetings
    • Lesson 2 - The curriculum Vitae (CV)
    • Lesson 3 - Sentence Components
    • Quiz
  • 9

    Module 8

    • Lesson 1 – Verbs
    • Lesson 2 – Adjectives
    • Lesson 3 – Plurals
    • Quiz
  • 10

    Module 9

    • Lesson 1 Prepositions
    • Lesson 2 – Concord
    • Lesson 3 – Tense
    • Quiz
  • 11

    Module 10

    • Lesson 1 - Direct speech/ Quoted speech
    • Lesson 2 - Modal Verbs
    • Lesson 3 - Negative forms
    • Quiz
  • 12

    Module 11

    • Lesson 1 - Homophones
    • Lesson 2 - Acronyms
    • Lesson 3 - Suffixes
    • Quiz
  • 13

    Module 12

    • Lesson 1 - Diminutives
    • Lesson 2 - Punctuation
    • Lesson 3 - Abbreviations
    • Quiz
  • 14

    Final Quiz

    • Final Quiz
  • 15

    Next steps

    • More resources for you
    • Before you go.....