This course offers an individual the opportunity to commence a career in office administration. Office administrators include executive personal assistants, co-ordinators of front office duties and branch administrators, to name a few.
This course enables a deeper understanding of business and office management concepts. This course is recommended for General Office managers, Secretaries, Human Resources Administrators & Labour Relations Administrators.
Our flexible courses are easy to fit around your work, family, friends and leisure time. You can study full-time or part-time, from home, work or on the move. We work with the best training providers who will guide you through your training and forward into a successful career.
Written communication skills and taking Calls & Messages, Screening Calls
Organisational Skills and Interpersonal skills
Administrative activities, Administrative systems and Administrative functions
Compliance and Reporting
Lesson 1 - Written Communication Skills
Lesson 2 - Organisation Skills
Lesson 3 - The Importance of Supervision
Lesson 1 - Administration Systems
Lesson 2 - Quality Management Systems
Lesson 3 - Organising The Administrative Activities
Lesson 4 - Organisational Structure
Lesson 5 - Enforcing Standards Through Well-Publicized Disciplinary Guidelines
Lesson 1 - Financial Control Systems
Lesson 2 - Elements of an Effective Corporate Compliance Plan
Lesson 3 - Staff Administrative Systems
Lesson 4 - Information Security Management
Take a breather, but don't stop now.
Lesson 1 - Mail Handling Systems
Lesson 2 - Types of Mail
Lesson 3 - Incoming and Outgoing Mail Operations
Lesson 4 - Handling Bulk Mail
Lesson 1 - The Receptionist
Lesson 2 - Telephone Manners
Lesson 3 - Handling E-mails
Lesson 4 - Confidentiality of Information
Lesson 1 - Questions About Your Filing System
Lesson 2 - Office Reprographic System
Lesson 3 - Internal Controls
Lesson 1 - The Importance of Effective Written Communication in English
Lesson 2 - Types of Written Communication Used in Business