Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
Develop the coaching and mentoring skills that help improve individual performance.
Recognize employees’ strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them
Welcome to the course!
Student Walk through
Coaching and Mentoring
Lesson 1 - Defining Coaching and Mentoring
Lesson 2 - Defining Coaching
Lesson 3 - Coaching Skills
Lesson 4 - Interpersonal Communication Skills
Lesson 5 - Probing Techniques
Lesson 6 - Active Listening Skills
Lesson 7 - Setting Goals with SPIRIT
Lesson 8 - Learning Styles and Principles
Lesson 9 - Adult Learning Principles
Lesson 10 - Skills Involved in Coaching
Lesson 11 - The Coaching Model
Lesson 12 - Giving Effective Feedback
Requesting your certificate of Completion
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