Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.
Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
Recognize the importance of preparing for the negotiation process, regardless of the circumstances
Understand how often we all negotiate and the benefits of good negotiation skills.
Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
Gain skill in developing alternatives and recognizing options
Develop strategies for dealing with tough or unfair tactics.
Welcome to the course!
Student Walk through
Lesson 1 - What is Negotiation?
Lesson 2 - Positional Bargaining
Lesson 3 - Phases of Negotiation
Lesson 1 - Communication Skills
Lesson 2 - Creative Thinking
Lesson 3 - Preparing for Negotiation
Lesson 1 - Personal Preparation
Lesson 2 - The Nuts and Bolts
Lesson 3 - Making the Right Impression
Lesson 4 - The Bargaining Stage
Lesson 4 - COVID-19 - the Foot and Elbow bump greeting?
Lesson 1 - Reaching Mutual Gain
Lesson 2 - Overcoming the Obstacles
Lesson 3 - Moving Beyond “No”, getting to "Yes"
Lesson 1 - Dealing with Negative Emotions
Lesson 2 - Moving from Bargaining to Closing
Lesson 3 - Solution Types
Lesson 4 - Building a Sustainable Agreement
Lesson 5 : Negotiation tutorial
Requesting your certificate of Completion
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